Have you ever felt the Lord calling you to reach the lost through word and deed? Has He equipped you with skills and experience to lead others to Jesus? If you have a God given desire to reach those who don’t know Jesus and glorify God, prayerfully consider joining the staff of the Cookeville Rescue Mission in one of the following positions: Director of Program and Ministries (DPM), House Manager, Family Lodge Manager, or Night Shift Specialist. Please scroll through to the bottom of the page for details pertaining to each job.
Director of Program and Ministries (DPM) - The Director of Program and Ministries (DPM) is responsible to oversee the development and implementation of all services provided through Cookeville Rescue Mission in response to the community needs and in alignment with CRM’s mission, vision, and values. This is a full-time, exempt position located in Cookeville, TN and reports to the CRM Executive Director, and serves on the Executive Team. Compensation is commensurate with skills and experience. This position will oversee a growing ministry to those experiencing hunger, homelessness, and life controlling issues in the Upper Cumberland. The Director of Program and Ministries will be responsible for planning and goal setting, program organization, budgeting, decision making, personnel recruiting and motivation, training, and ministry development. The DPM will collaborate with local churches, agencies, school districts, and government boards to affect an integrated program capable of meeting the felt needs within the community, and facilitate and model commitment to the ministry of fund-raising.
- Work with the Executive Director to establish strategic and tactical plans for the impact of CRM on the local community as it relates to men, women and children experiencing homelessness, families in poverty, men and women with addictions, and abused women.
- Work with ministry direct reports to develop and refine the vision and spiritual direction for each ministry
- Oversee and develop the CRM ministry in alignment with the Mission’s established purpose, objectives, and community needs.
- Help build the capacity of CRM, and best practices culture through community collaborations and affiliations.
- Interact and network with community, church, agency and educational leaders to affect positive joint outcomes.
- Network with ministries outside of CRM for partnerships and best practices.
- Communicate the established vision and spiritual direction for the ministry to the staff, volunteers, clients, and donors.
- Keep Department Managers/Staff apprised of important people issues, programs, and projects.
- Establish standards and outcome measures for delivery of services in coordination with the Executive Director.
- Strive for continuous improvement and excellence for ministry programs and services by evaluating and implementing best practices both internally and externally.
- Foster and encourage teamwork across ministries and departments.
- Provide a central resource to each ministry area for best ministry practices.
- Maintain a personal “hands-on” connection with the ministry.
- Provide monthly ministry reports for submission to Executive Director.
- Develop and maintain community support through volunteerism, donor relations, and community partnerships.
- Provide stories and measures of lives changed through the ministry, and provide feedback for Mission communications and publications.
- Assist in the development and execution of community, volunteer and major donor events.
- Build relationships with local government and community agencies, and participate in community groups.
- Work with Staff to develop annual ministry plans and budgets, making adjustments as needed and monitoring throughout the year.
- Approve and manage exceptions to budget.
- Manage all financial matters in accordance with CRM policies/financial standards.
- A personal relationship with Jesus Christ and share testimony of that relationship.
- Ability to clearly communicate the Gospel (1 Peter 2:21 and 1 Peter 3:15).
- Desire to serve the Lord through widely varied responsibilities to advance ministry to the homeless and unsaved.
- Must be a self-starter, able to think through a project and make wise decisions.
- Accurately assess the need to refer services to an outside professional.
- A minimum of three years of leadership experience.
- Good standing in a local Evangelical Christian Church with current, consistent attendance and involvement.
- Recovery experience is preferred but not required.
- Experience and understanding of discipleship and mentoring Christ-centered life transformation and recovery programs
- Teachable spirit and committed to team participation.
- Initiator who can work under deadlines.
- Proven leadership abilities: motivation, communication, judgment, coordination, measuring results, and reporting.
- Excellent people skills with demonstrated ability to motivate staff, volunteers, and community leaders.
- Ability to raise funds for ministry - preferably with proven experience.
Education or Certifications:
- Must be a high school graduate or have a GED
- Bachelor Degree in a related field
Working Conditions / Physical Factors:
- Will predominantly be required to work in an office environment, class and counseling settings.
- May occasionally need to work outdoors and/or after hours for meetings or special events
- Lift at least 50 pounds
Equipment / Tools Used:
Computer – Telephone – Printer/Scanner/Copier
House Manager - The House Manager interacts with all levels of staff and reports directly to the Executive Director. The House Manager coordinates with the Rescue Mission Pastor on a regular basis. This person must be able to see the Mission’s vision, be flexible in their approach to their workload, while prioritizing projects and tasks as they arise. The ideal House Manager is called to serve as an ambassador of Jesus Christ and committed to using their God-given gifts and talents to serve those seeking assistance from Cookeville Rescue Mission. This person must maintain strict confidentiality and demonstrate honesty, trustworthiness, integrity and a willingness to share information. The House Manager must be available for ministry needs and emergencies that may, at times, take place after scheduled work shift.
Duties and Responsibilities in consultation with the Executive Director:
· Manage shelter activities/events
· Supervise up to 10 staff
· Procure and manage necessary supplies, including in-kind donations in consultation with the Facilities Manager
· Serve as the Welcome Center Director
· Keep client records and statistical data accurate and current
· Work with volunteers, church, and community groups
· Supervise shelter managers (Men’s Dorm, Jefferson Center, Family Lodge)
· Coordinate responsibilities of the Welcome Center with Program Residents
· Provide training to staff
· Conduct in-takes and give oversight to in-take process
· Meet with clients who have violated policy, consult with the Pastor, and recommend disciplinary action to the Executive Director
· Coordinate facility needs with Facility Manager
· Coordinate program classes and attendance with CRM Pastor
· Pray with, counsel, and advise clients in a cooperative approach with CRM Pastor
· Responsible for oversight of Men’s Dorm
· Responsible for oversight of Men’s Program Housing section
· Responsible for oversight of Jefferson Center operations
· Supervise Residents that have work assignments for Guest Services (Guest Services is defined as, ‘The expression of the Cookeville Rescue Mission services and hospitality to all who visit CRM).
· Develop, maintain and oversee the Guest Services ministry, including encouraging spiritual and professional development of staff and residents
· Administer and coordinate drug and alcohol tests
· Secure all prescribed medications and provide clients access to medications, and monitor in accordance with CRM policies and procedures
· Document incidents and write-ups accurately and in a timely manner and advise the Pastor and Executive Director promptly
· Oversee the regular dorm checks and supervision of clients’ (Guests and Residents) belongings according to CRM policies
· Maintain weekly and monthly client assignments and schedules
· Share the gospel of Jesus Christ liberally and communicate client responses with staff
Knowledge, Skills and Abilities Required:
· Supervisory experience
· Must hold a current and valid Tennessee Driver’s License and be willing to authorize driving record check
· Must submit to a background check
· Excellent time management skills including the ability to plan and organize tasks and schedules
· Work alone and with others
· Lift at least 50 pounds
· Ability to work evenings and/or weekends
· Deal courteously and tactfully with donors, employees, volunteers, clients, and vendors
· Serve as a positive Christ-like role model for clients
· Efficiently manage frequent changes, delays and unexpected events
· Remain calm and lead effectively in a crisis or emergency situation
· Detail-oriented, accurate and neat
· Possess a strong work ethic, be punctual, flexible and a team player
Required Personal Attributes and Values:
· Have a personal relationship with Jesus Christ and share testimony of that relationship
· Be able and willing to clearly communicate the Gospel as opportunities during the work day arise (1 Peter 2:21 and 1 Peter 3:15)
· Feel called and have a desire to serve the Lord through widely varied responsibilities to advance ministry to the homeless and unsaved
· Must be a self-starter, able to think through a project and make wise decisions about how to proceed
· Good standing in a local Evangelical Christian Church with current, consistent attendance and involvement
· Recovery experience is preferred but not required
Education or Certifications:
· Must be a high school graduate or have a GED
Working Conditions / Physical Factors:
· Will be required to work indoors and outdoors despite the conditions
· May need to work after hours for meetings or special events
· Lift at least 50 pounds
Equipment / Tools Used:
Computer knowledge - Telephone - Printer
Family Lodge Manager - General oversight of female/family Residents of Cookeville Rescue Mission including oversight of cleanliness of the facility and inventory of supplies.
· A clean, healthy facility
· A welcoming, orderly, and respectful environment for everyone
· Clear directions of the purpose and policies of all programs and activities that take place in the Family Lodge
· Work assignments for Guests and Residents
· Coordination with the CRM House Manager for kitchen duties and work assignments
· Coordination with the CRM Pastor for all Bible and counseling classes and groups
· All visitors are greeted personally by the Family Lodge staff
· All question and inquiries are addressed in a timely manner
· Telephone calls are answered and handled appropriately according to an established procedure (to be written)
· Oversee computer use of female Guests and Residents
· Help with online applications such as job searches and housing
· Maintain knowledge of area resources for referrals, networking and verification of client’s needs
Night Shift Specialist - Assess and intake Guests for the Men’s Emergency Shelter. Serve as a Welcome Center Attendant and conduct Guest intakes, supervise release of medications, answer the dormitory phone at night, and insure adherence to health code standards, cleanliness, proper usage and maintenance of equipment. The ideal Night Shift Specialist serves as an ambassador of Jesus Christ and is committed to using his God-given gifts and talents to serve those seeking assistance from Cookeville Rescue Mission. This person must maintain strict confidentiality and demonstrate a high level of honesty, trustworthiness, integrity and a willingness to share information.
Duties and Responsibilities:
· Welcome Center attendant
· Drug screens
· Guest intakes
· Hands out Medication
· Answers dorm Phone at night
· Oversees cleaning
The duties listed above are not exclusive. A complete job description can be found on our Facebook page.